04-12-2009 09:24 PM
I create new conversation, because I can't reply my last conversation (6 april 2009, with the same Conversation Title - No User name (User Tracking)
My LMS version is 3.0.1 (CM 5.0.4), running on Windows systems. I can't see the username although I have configured the UTLite. I have try to stop and start UTLITE (pdterm UTLITE and pdexec UTLITE). Firewall is permitting udp/16236 from every Windows client to the LMS server.
How to add a -debug flag? I have run a niffer trace on the client, but I can't see a packet. You said that either
there is a firewall blocking the packets, or UTLite is not being run correctly. I can make sure that Firewall is not
blocking the packets. If UTLite is not being run correctly, how to get it fixed?
04-12-2009 09:59 PM
In the UTLite.bat script, add a -debug to the end of the line that calls UTLite33.exe. This will write a UTLite debug log to C:\ when UTLite33.exe starts.
Additionally, make sure that UTLite is actually starting on the client. that is, make sure the batch script is being called from the user's logon script.
04-12-2009 10:56 PM
I have add -debug to the end of the line that calls UTLite33.exe, I can't see UTLite debug on C:\ or on C:\Windows. I add -debug after -port 16236, is it right? I have configured batch script (adding UTLiteNT.bat)from user's logon script. I still can't see the User Name
04-13-2009 07:50 AM
It certainly doesn't sound like the logon script is executing the UTLite batch script.
Try running the UTLite batch script manually. Does UTLite33.exe start? Does the debug log get created?
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