icd script redirect call

Unanswered Question
Apr 13th, 2009

I use sample icd.eaf script in ipcc express version 5 with callmanger business edition 6.1

We need to redirect call in off days and on off business hours to specific number

Thank you for help

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Chris Deren Mon, 04/13/2009 - 06:38

Simply use the day of week and time of day steps to check for date/time and if it falls into the off business range use the redirect step to send the call where you want to.



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