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Upgrade Unity 7.x from 4.x

cvicentep
Level 1
Level 1

Hi everybody, i like to upgrade unity 7.x from 4.x... but i don't know if first upgrade to 5.x or not.

Thanks

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

no, there is no need

you can refer to the install guides

Install and Upgrade Information for Cisco Unity Release 7.x

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/redirect/7xinstallupgradeinfo.html

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

Rob Huffman
Hall of Fame
Hall of Fame

Hi Carlos,

Just to add a note to the great tips from my friend Java.+5 points Java!

Upgrading Cisco Unity 4.x Software to the Shipping Version

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/42/upgrade/guide/ex/ru_010.html#wp1334870

For upgrades from Cisco Unity 4.x to version 7.0(2), see the "Upgrading Cisco Unity 4.x Software to the Shipping 5.x Version" chapter of the Reconfiguration and Upgrade Guide for Cisco Unity. See also the "Installation and Upgrade Notes" section.

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Note The following links go to Release 5.x versions of the guide; all 5.x content applies to version 7.x as well.

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•Reconfiguration and Upgrade Guide for Cisco Unity Release 5.x (With IBM Lotus Domino) at http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/upgrade/guide/dom/5xcurugdx.html.

•Reconfiguration and Upgrade Guide for Cisco Unity Release 5.x (With Microsoft Exchange) at http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/upgrade/guide/ex/5xcurugex.html.

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Caution Upgrading from Cisco Unity 3.x directly to Cisco Unity 7.0(2) is not supported. You must upgrade to Cisco Unity 4.x first, then upgrade again from 4.x to 7.x.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/release/notes/702curelnotes.html#wp47469

Hope this helps!

Rob