Span + CUCM 7.0

Unanswered Question
Apr 13th, 2009

hi,

i'm using an application for call recording.

i have A CUCM 7.0 + Cisco 3560.

I want konw if there is any paratmaters to modify on the CUCM for permit the span.

thanks in advance

Hicham

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htluo Mon, 04/13/2009 - 16:26

Usually, audio stream (RTP packets) won't go through CUCM. CUCM is just a signaling box.

SPAN on CUCM probably won't get you voice recording feature.

You should SPAN the voice VLAN where the phones are connecting to.

Michael

http://htluo.blogspot.com

habouzyad Mon, 04/13/2009 - 16:54

I have installed wireshark to verify if the span server receive the sniffing Voice traffic.

I have verified that I received the signalling protocol (Skiny + rtp…).

But the recording solution can't record the calls. The support of this solution told me that I must verify If receive the following skinny message :

Skinny.messageid==0x14a

I want know what does that message mean ?

And if there is more information to help me.

thanks

hicham

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