What exactly comes the "base sku" --- subscription updates only or hardware replacement as well?

Unanswered Question
Apr 13th, 2009

For the initial year of deployment, it appears we do not need to purchase the CON-BLK-BLKR50U sku?  The base sku includes the 1st year of "subscription updates".  However, does it also include Hardware replacement as well?  Just want to make sure I understand what comes with BLKR-SVB-50U-1Y.  Thank you.

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Darryl Tyson Mon, 04/13/2009 - 15:56

This includes Next Business day hardware replacement, access to Cisco TAC, Software upgrades and new releases, automatic spam, virus and threat updates.




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