hbarrera2 Tue, 04/14/2009 - 05:49

javalenc,


The doc gets the point across about a physical server or desktop pc,but if it is on vmware will TAC support it?


Thanks again.

hbarrera2 Tue, 04/14/2009 - 11:32

So you have to deploy the CUBACS (Server app) on a seperate pc/server, thier is no way around this or an alternate installation method?


This means clients have to fork over a decent sized box just to support 1 little application?


To add, does thier have to be 1 CUBACS (Server) at each location of an Att console or can a centralized deployment model be used?


Thanks.

stafford.slater Fri, 11/06/2009 - 01:02

Hi Java,


If the Business attendant console is a rebaged ARC console how come ARC support the enterprise console in a virtual environment and cisco don't?


Also does the server have to be a standalone server or can you utilise a server with other applications on it?


Thanks,


Stafford

hbarrera2 Mon, 11/09/2009 - 08:05

Hello,


The CUBAC did not work out for our client, since you could not break out the CTI RP's and CTI Ports on the backend.


We had 3 seperate sites that wanted to stay seperate from an incoming call/ attendent perspective. So we moved forward with Arc Ent. which allowed us the flexibility we needed and as you mentioned above is supported on vmware.


Cheers.

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