AXL versus JTAPI

Answered Question
Apr 13th, 2009

I'm exploring AXL and JTAPI for use with an upcoming integration, and am wondering if anyone can share some thoughts on how they compare to each other, whether they offer different capabilities, etc.?

Thanks,

Jon

I have this problem too.
0 votes
Correct Answer by stephan.steiner about 7 years 7 months ago

AXL is configuration.. anything the admin would configure you can do via AXL (well, almost).

JTAPI is CTI.. making calls, being informed when a call comes in, transfering calls, setting up conferences, anything the user does interactively.

Hope that gives you a top level overview of what is what.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 4 (2 ratings)
Loading.
Correct Answer
stephan.steiner Tue, 04/14/2009 - 04:57

AXL is configuration.. anything the admin would configure you can do via AXL (well, almost).

JTAPI is CTI.. making calls, being informed when a call comes in, transfering calls, setting up conferences, anything the user does interactively.

Hope that gives you a top level overview of what is what.

Actions

This Discussion