7921 fails to download image from CCM 4.1(3)

Unanswered Question
Apr 13th, 2009

I have 2 x 7921G phones. Phones make wireless connection, draw IP address, TFTP address, etc. Phones connect to CCM and begin to download firmware image showing "Updating firmware...". Then both phones show same failure - "failed to download image file" and then registration rejected.

App Load ID is CP7921G-1.2.1.LOADS

I have this problem too.
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ivillegas Fri, 04/17/2009 - 10:37

What kind of gateway do you have? Is it an MGCP/H323 gateway?

jeffrey.girard Fri, 04/17/2009 - 10:46

I have a full up CUCM, not a CME. I do have a GW (H.323) but it has nothing to do with this issue

jeffrey.girard Sun, 04/19/2009 - 19:53

I have not downloaded any firmware. The firmware on the CUCM 4.1(3) is what was looaded when I loaded the CUCM


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