UCCM Version 6.1.3

Unanswered Question
Apr 14th, 2009
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Hi


I have just installed a new version of 6.1.3 and imported the .tar file created from 4.1.3. Everthing appears to b fine except the Pilot Points and the CTI route points wil not register.


Would be most grateful of any ideas on how to resolve this problem.


regards


David

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Jaime Valencia Tue, 04/14/2009 - 06:31
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check the 2 AC users are created, check the association to ac user and authentication user is correct, restart AC service


basically check the config is correct for 6.X as it differs from windows versions


HTH


java


if this helps, please rate

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