LMS3.1 : CiscoWorks Assistant and Campus Manager Compatibility problem

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Apr 14th, 2009
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I'm using Campus 5.1.3 and Ciscoworks Assistant 1.1.0 and when I run "Device Troubleshooting Report" I have this information in CDP Neighbors and Discrepancy parts :

"CWA27: CiscoWorks Assistant does not support the installed Campus Manager version".

What is the problem?

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Joe Clarke Wed, 04/15/2009 - 09:01
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This is a known bug, CSCsw35439. A workaround is available by contacting the TAC.

flaviano.leoncini Thu, 04/30/2009 - 07:11
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Hi users,

I have the same problem on a customer. But I don't know if this customer can open a ticket on CISCO TAC. Is this (contact TAC) the only way to fix this problem?


Thank you,

Regards.

Flaviano.

Joe Clarke Thu, 04/30/2009 - 10:34
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Yes, TAC is the only one that can provide the patch.

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