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LMS3.1 : CiscoWorks Assistant and Campus Manager Compatibility problem

korrigan29
Level 1
Level 1

‎04-14-2009 11:42 PM

I'm using Campus 5.1.3 and Ciscoworks Assistant 1.1.0 and when I run "Device Troubleshooting Report" I have this information in CDP Neighbors and Discrepancy parts :

"CWA27: CiscoWorks Assistant does not support the installed Campus Manager version".

What is the problem?

Thanks

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3 Replies 3

Joe Clarke
Cisco Employee
Cisco Employee

‎04-15-2009 09:01 AM

This is a known bug, CSCsw35439. A workaround is available by contacting the TAC.

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flaviano.leoncini
Level 1
Level 1
In response to Joe Clarke

‎04-30-2009 07:11 AM

Hi users,

I have the same problem on a customer. But I don't know if this customer can open a ticket on CISCO TAC. Is this (contact TAC) the only way to fix this problem?

Thank you,

Regards.

Flaviano.

0 Helpful

Joe Clarke
Cisco Employee
Cisco Employee
In response to flaviano.leoncini

‎04-30-2009 10:34 AM

Yes, TAC is the only one that can provide the patch.

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