Attendant access using one digit

Answered Question
Apr 15th, 2009
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Hello All,

I want that users, dialing only "9", reaches the attendant that really have extension 2000.

any idea?

Thanks

Correct Answer by Jaime Valencia about 8 years 3 months ago

i'm going to assume this is CUCM since you don't mention anything else


yes, configure a translation pattern to do that, be aware that if you have anything else using 9 as 1st digit you won't be able to dial it anymore


HTH


java


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Correct Answer
Jaime Valencia Wed, 04/15/2009 - 07:33
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i'm going to assume this is CUCM since you don't mention anything else


yes, configure a translation pattern to do that, be aware that if you have anything else using 9 as 1st digit you won't be able to dial it anymore


HTH


java


if this helps, please rate

iptuser55 Thu, 04/16/2009 - 02:22
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Following the above you could add the translation as 9! so that if you do have anything else starting with 9 it will wait for the t302 to expire.

mcecilia Thu, 04/16/2009 - 03:21
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Hello,

I tried 9 and worked as expected, but if I configure 9!, I have to dial 9 and anything else, not only 9. I have tried with 9. and does not wait, and with 9* and does not work. Any idea about this wilcard?

Only 9 works as expected. I do not need to do more, but maybe we can learn anything more for the future. Many thanks.

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