Solved: Attendant access using one digit

mcecilia · ‎04-15-2009

Hello All,

I want that users, dialing only "9", reaches the attendant that really have extension 2000.

any idea?

Thanks

Jaime Valencia · ‎04-15-2009

i'm going to assume this is CUCM since you don't mention anything else

yes, configure a translation pattern to do that, be aware that if you have anything else using 9 as 1st digit you won't be able to dial it anymore

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

View solution in original post

Jaime Valencia · ‎04-15-2009

i'm going to assume this is CUCM since you don't mention anything else

yes, configure a translation pattern to do that, be aware that if you have anything else using 9 as 1st digit you won't be able to dial it anymore

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

iptuser55 · ‎04-16-2009

Following the above you could add the translation as 9! so that if you do have anything else starting with 9 it will wait for the t302 to expire.

mcecilia · ‎04-16-2009

Hello,

I tried 9 and worked as expected, but if I configure 9!, I have to dial 9 and anything else, not only 9. I have tried with 9. and does not wait, and with 9* and does not work. Any idea about this wilcard?

Only 9 works as expected. I do not need to do more, but maybe we can learn anything more for the future. Many thanks.