cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
283
Views
0
Helpful
2
Replies

Getting line status with SQL statement

marvecs-germany
Level 1
Level 1

Hi there

i am about to write my own ajaxified webapp to monitor several things on CCM (4.2).

Is there by chance any way to get the current line status (idle, busy) with a direct query on the CCM database or is it held in CCM memory only?

For example: reading the CFA destination with "select * from NumPlan where CFADestination"

Thanks in advance!

Martin

2 Replies 2

irisrios
Level 6
Level 6

It may not be possible to query line status directly from CallManager database.

Users can monitor the busy/idle status of directed call park numbers using the Call Park Busy Lamp Field (BLF) buttons.

line status is not held on DB, only on memory. RIS takes care of that

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: