Supervisor data is not synchronized with historical Report data

Unanswered Question
Apr 15th, 2009
User Badges:


we are facing a problem that supervisor data is not synchronized with historical report data for example agent login logout time time is different in supervisor when we compare it with historical report data any suggestion for this problem. we are using IPCC version 5


  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
ivillegas Tue, 04/21/2009 - 05:57
User Badges:
  • Silver, 250 points or more

Have you synchronized Historical Data? From appadmin go to Tools>>Historical Reporting>>Synchronize Data.


This Discussion