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Attendant Console and CUCM Upgrade

bigcappa1
Level 4
Level 4

‎04-15-2009 06:29 AM - edited ‎03-15-2019 05:29 PM

Starting the process of upgrading my CUCM cluster from 5.1.2 - 5.1.3 and then onto 7.0.2.

Got 4 offices with AC working on the receptions.

When I go to 5.1.3 am I right in thinking I need to upgrade each console and then again with 7.0.2.

Do I do that through the Upgrade switch on the AC (Help>About>Upgrade)or is it best to uninstall/install or do I just install over the previous version. (Sorry 3 option question)

I have downloaded the version for 7 from CCO so will do that when I go to 7 but for now just going to 5.1.3c which has if different version from 5.1.2a(the current CUCM)

Thanks

Paul

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3 Replies 3

Chris Deren
Hall of Fame
Hall of Fame

‎04-15-2009 06:58 AM

You do not need to do this after upgrading to 5.1.3 unless you are going to be running in production with that version for a while.

Simply do it after upgrading to 7.0.2, upgrade from AC app works fine.

HTH,

Chris

bigcappa1
Level 4
Level 4
In response to Chris Deren

‎04-15-2009 07:02 AM

Chris,#

thanks for the advice, that reassures me and reduces the upgrade time on Friday night.

Thanks

Paul

0 Helpful

bigcappa1
Level 4
Level 4
In response to bigcappa1

‎04-15-2009 07:04 AM

Chris

Sorry should have said the upgrade to 7 is in 4 weeks time so that should fine I guess

Thanks

Paul

0 Helpful
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