Reason code 50010 (Routed call NOT delivered) in CAD - IPCCE

Unanswered Question
Apr 15th, 2009

I found in CAD Supervisor that I have Reason code 50010 (Routed call NOT delivered).

What does this Reason code mean?

Can somebody explain me ?

I have this problem too.
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david.macias Wed, 04/15/2009 - 07:44

I highly recommend you search google or the search engine in these forums before asking a question. this reason code has been covered on these forums and it's also in the UCCE documentation.


david.macias Wed, 04/15/2009 - 07:45

and not to seem like a total jerk: if i remember correctly it's the RONA reason code, agent didn't pick up a call.



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