Reason code 50010 (Routed call NOT delivered) in CAD - IPCCE

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Apr 15th, 2009
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I found in CAD Supervisor that I have Reason code 50010 (Routed call NOT delivered).

What does this Reason code mean?

Can somebody explain me ?

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david.macias Wed, 04/15/2009 - 07:44
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I highly recommend you search google or the search engine in these forums before asking a question. this reason code has been covered on these forums and it's also in the UCCE documentation.


david.macias Wed, 04/15/2009 - 07:45
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and not to seem like a total jerk: if i remember correctly it's the RONA reason code, agent didn't pick up a call.

david - Kiev seems to ask a lot of questions. He's been given a lot of help, but appears to like asking questions, even quite basic ones, rather than reading the Cisco documents. We haven't seen him provide much help to others, as yet. I'm hoping that will come.




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