LMS 3.1 Unknow device : WS-C2950G-24-EI

Answered Question
Apr 15th, 2009

Hello,

I have an issue with one kind of device: WS-C2950G-24-EI. This kind of device appears as "Unknow device". When i look in Common services, i have got a small question mark icon next to the device.

Moreover, RME is not able to fetch the config.

Could you tell me if there is a way to upgrade LMS in order it recognized this kind of device ?

Thanks in advance for your help,

Best Regards,

Adrien BOMBLE

I have this problem too.
0 votes
Correct Answer by Marvin Rhoads about 7 years 7 months ago

Yes, you can update your CiscoWorks component applications with device packages. Go to the CiscoWorks Homepage and select Common Services > Software Center > Device Update. Check the Resource Manager Essentials check box, and click Check for Updates.

See the supported devices table at http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.1/device_support/table/lms31sdt.html

According to that table, the 2950G 24 E1 (sysObjectID 1.3.6.1.4.1.9.1.428) is supported if it is running IOS 12.1.(11) EA1.

Hope this helps. Please rate helpful posts.

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Correct Answer
Marvin Rhoads Wed, 04/15/2009 - 09:35

Yes, you can update your CiscoWorks component applications with device packages. Go to the CiscoWorks Homepage and select Common Services > Software Center > Device Update. Check the Resource Manager Essentials check box, and click Check for Updates.

See the supported devices table at http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.1/device_support/table/lms31sdt.html

According to that table, the 2950G 24 E1 (sysObjectID 1.3.6.1.4.1.9.1.428) is supported if it is running IOS 12.1.(11) EA1.

Hope this helps. Please rate helpful posts.

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