CM 6.1.3 and NICE IP

Unanswered Question
Apr 15th, 2009
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I notice that I can not monitor internal calls with CM 6.1.3.

For calls to PSTN there is no problem but I need to monitor internal call.

Is it possible to solve this issue?

Should I to modify something in CM in order to monitor internal calls??


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iptuser55 Thu, 04/16/2009 - 01:51
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What is your set up, if you use the BIB with the latest Nice recorder using SIP trunking then by default all calls are sent to Nice


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