Idle Display - does not come active upon incoming call

Answered Question
Apr 15th, 2009

Hi,

I have set our customers 7945's with an idle timeout, which is good, BUT the users are all complaining that when they get an incoming call, they can't see who is calling because the display remains black.....

is this a bug? is there a way around it?

thanks!

I have this problem too.
0 votes
Correct Answer by Hythim Ali El Hadad about 7 years 7 months ago

Hi,

Check ' Display On When Incoming Call ' is enabled or not in your phones configuration window

It is for Disable/enable automatic illumination of the LCD screen when a call is received.

Default: Disabled

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Correct Answer
Hythim Ali El Hadad Sat, 04/25/2009 - 07:30

Hi,

Check ' Display On When Incoming Call ' is enabled or not in your phones configuration window

It is for Disable/enable automatic illumination of the LCD screen when a call is received.

Default: Disabled

simmo Sun, 04/26/2009 - 17:28

thanks guys, works a treat! wish that this option was next to the other display options in Phone Config Page!

Cheers....MS.

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