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Idle Display - does not come active upon incoming call

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simmo
Level 1
Level 1

‎04-15-2009 09:24 PM - last edited on ‎03-25-2019 07:49 PM by Community Manager

Hi,

I have set our customers 7945's with an idle timeout, which is good, BUT the users are all complaining that when they get an incoming call, they can't see who is calling because the display remains black.....

is this a bug? is there a way around it?

thanks!

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Hythim Ali El Hadad
Level 6
Level 6

‎04-25-2009 07:30 AM

Hi,

Check ' Display On When Incoming Call ' is enabled or not in your phones configuration window

It is for Disable/enable automatic illumination of the LCD screen when a call is received.

Default: Disabled

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2 Replies 2

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Hythim Ali El Hadad
Level 6
Level 6

‎04-25-2009 07:30 AM

Hi,

Check ' Display On When Incoming Call ' is enabled or not in your phones configuration window

It is for Disable/enable automatic illumination of the LCD screen when a call is received.

Default: Disabled

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simmo
Level 1
Level 1
In response to Hythim Ali El Hadad

‎04-26-2009 05:28 PM

thanks guys, works a treat! wish that this option was next to the other display options in Phone Config Page!

Cheers....MS.

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