call park to orinator

Unanswered Question
Apr 16th, 2009

Hi All,

when someone parks the call, the call revert back to operator. how can I configure to revert back to originator who parks the call not operator?



I have this problem too.
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Chris Drew Thu, 04/16/2009 - 10:38

In UCM calls revert back to the party that parked the call. Are you seeing different behavior?

alex goshtaei Thu, 04/16/2009 - 11:02


actually main number is the pilot number of hunt group. when one of member receive the call, he puts the call on hold. after timeout, the call goes back to hunt group which we don't want. we want call back only on that member who parks the call.


benharned Tue, 10/27/2009 - 08:55

Any resolution to this? I am experiencing the same thing and wish calls to return to the parker.


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