UCCX 7 with IPPA and Hot Seating

Answered Question
Apr 16th, 2009
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Hi


For UCCX 7, with agents logging into IP Phone with IPPA, can we have free seating or Hot seating, without using the Extension mobility?


Thanks

Correct Answer by Chris Deren about 8 years 1 week ago

Nope, only way to use hot desking in UCCX is by utilizing EM.


HTH,


Chris

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Chris Deren Thu, 04/16/2009 - 12:23
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    2017 IP Telephony, Contact Center, Unified Communications

nope, EM is the only way to do it.


HTH,


Chris

Correct Answer
Chris Deren Fri, 04/17/2009 - 05:22
User Badges:
  • Super Silver, 17500 points or more
  • Hall of Fame,
  • Cisco Designated VIP,

    2017 IP Telephony, Contact Center, Unified Communications

Nope, only way to use hot desking in UCCX is by utilizing EM.


HTH,


Chris

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