UCCE 7.2(7), CVP 4.0(2), CAD 7.2.1 SR2
When installing the CAD services, the installer asks for the language. I selected English, so when I use the Tomcat URL http://<IP>:8088/TUP/CAD/Install.htm to install an Agent Desktop, the .msi file it pulls down is already configured in English.
How do I change it so I can pull down a French one, a German one, an Italian one etc?
I have branch-offices in different countries (UCCE/CVP) and I want CAD to be in the correct language.
The documentation says that CAD 7.2 has "Support for Windows MUI language packs" and that the Agent and Supervisor apps are localized in many languages.
As I noted, during the install of CAD services the installer asks for the language. The manual says:
From the drop-down list, select the language for contact center agents to use.
This selection determines which localized version of the desktop applications will be installed on agents' and supervisors' desktops. See "Operating Environment Language Requirements" on page 30 for more information.
Have any of you got CAD working in multi-language contact centers?