Transfer CUE voicemail to another system - Unity 4.0

Unanswered Question
Apr 17th, 2009

Is there any way to transfer a CUE voicemail to a user on a different system - Unity 4.0 if on-net dialing is enabled? Is there any configuration that can be used to redirect it to the other system? If not, is there a way to extract the file from the router?

Thanks,

Rose

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rob.huffman Fri, 04/17/2009 - 10:05

Hi Rose,

You could configure IMAP access on CUE and you would then have the ability to save the Voicemail as a .wav file. Or you could network the two systems together via VPIM;

IMAP;

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/administrator/voicemail/12advVM.html

Configuration Example: Cisco Unity Express Networking

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a00804dfe88.shtml#introduction

Hope this helps!

Rob

roseeng69 Fri, 04/17/2009 - 11:25

Hi Rob,

Thanks so much for the information! I'm going to try the IMAP solution.

Regard,

Rose

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