Personal Communicator and LDAP end user authentication

Answered Question
Apr 17th, 2009
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Hello,


I have ccm 7.0 and presence 7.0 both integrated with the same LDAP server. when we enable the LDAP end user authentication on CallManager, we can't log in to Personal Communicator. the user can log in to the CCMUSER web page but personal communicator stops working

I restarted the presence services and i can't get this to work

any help is greatly appreciated

Correct Answer by htluo about 8 years 1 month ago

Try the following:


1) On CUPS server, restart "Cisco UP Sync Agent" service.

2) On CUPS server command line, type "utils service restart Cisco Tomcat"


Michael

http://htluo.blogspot.com

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Correct Answer
htluo Fri, 04/17/2009 - 10:09
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Try the following:


1) On CUPS server, restart "Cisco UP Sync Agent" service.

2) On CUPS server command line, type "utils service restart Cisco Tomcat"


Michael

http://htluo.blogspot.com

cris_jimenez Fri, 04/17/2009 - 10:19
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I restarted the cisco up sync agent but not the tomcat


that worked

thank you

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