- Bronze, 100 points or more
To overcome the limitation of UCCX 7.01 reporting (supervisor sees all CSQ even if they are not controlled by himself) i would like to develop a scenario where i would schedule daily reports of different CSQ to diferent folders like this:
Folder Marketing: receive daily the reports from the Marketing CSQ;
Folder Sales: receive daily the reports from the Sales CSQ;
Folder Support: receive daily the reports from the Support CSQ;
Is this possible to setup in UCCX 7.01 Cisco Unified CCX Historical Reports?
Thank you very much,