UCCX 7.01 - Schedule export historical reports to different shared folders

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Apr 17th, 2009
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To overcome the limitation of UCCX 7.01 reporting (supervisor sees all CSQ even if they are not controlled by himself) i would like to develop a scenario where i would schedule daily reports of different CSQ to diferent folders like this:

Folder Marketing: receive daily the reports from the Marketing CSQ;

Folder Sales: receive daily the reports from the Sales CSQ;

Folder Support: receive daily the reports from the Support CSQ;

Is this possible to setup in UCCX 7.01 Cisco Unified CCX Historical Reports?

Thank you very much,


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