I'm working on a solution for a customer to take calls to schedule appointments. I need the caller to be able to call in and be prompted for an appointment date and time. The date and time from the caller would then be checked against a database and if no conflicting appointments it would then be input into the database.
Has anyone had to do anything like this, or have any hints or similar requests?
The customer is running IPCC express 5.0 standard edition.
Thanks for any help.