Not sure if anyone have this problem. The caller ID displayed on the phone is clipped, for example Jone Smith make a call to another ext and his name is displayed as "ohn Smith" It happens to both internal and external calls. Call manager is ver220.127.116.1100-2. 7965G phone load is SCCP45.8-3-3S. Voice gateway is cisco 2851 running 12.4(15).T8. I tired using IP communicator, in the same device pool, location, CSS and partition. It does not have the same problem. Any one has any ideas what is going on?