CUCME backgrounds for a 7942G

Unanswered Question
Apr 20th, 2009

Has anyone been able to successfully use custom background images for a 7942G on CUCME.

I've created the /Desktops/320x196x4 folder in flash and pasted the List.xml and relevant PNG files into the folder however I keep getting the "Selections unavailable" error displayed on the VoIP phone, even though it is successfully opening the List.xml file from the router.

Any input would be appreciated.

I'm running Cisco Unified Communications Manager Express Version 4.2(0) on a 2800nm-advipservicesk9-mz.124-11.XW10 IOS with a 7942 phone load of "SCCP42.8-3-4SR1S". The contents of the List.xml file is:


<ImageItem Image=”TFTP:/Desktops/320x196x4/TN-IMAGE.PNG”URL=”TFTP:/Desktops/320x196x4/IMAGE.PNG”/>


and the tftp-server commands are:

tftp-server flash:Desktops/320x196x4/List.xml

tftp-server flash:Desktops/320x196x4/TN-IMAGE.PNG

tftp-server flash:Desktops/320x196x4/IMAGE.PNG

I have this problem too.
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