ACU not seeing new a/b/g card

Unanswered Question
Apr 20th, 2009
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I just upgraded my wireless LAN card from a PCM-350 to a brand new CB21AG card. I installed all the software that came with the CD (ADU, ACU, drivers) and am now getting an error saying that the ACU can't access the wireless LAN Adapter.


When I start the ACU, it shows that it has found two Cisco wireless adapters. A 350 card and a 340 card.


Do I have to delete these by going into a registry and removing a file or a key? One for each? I seem to remember having to do this once before.


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jeff.kish Tue, 04/21/2009 - 05:12
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Cisco abandoned the ACU with the new cards. You'll need to use the newer ADU, which should have installed with the new card's drivers. I don't know whether it's necessary to uninstall the ACU first, but it's worth a try.


Just try loading the ADU and see if that works for you.

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