Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
487
Views
0
Helpful
2
Replies

Wrap up codes

cmbhelpdesk
Level 1
Level 1

‎04-21-2009 07:38 AM - edited ‎03-14-2019 03:59 AM

we are running UCCX 5.0.2 and we are having a problem with the agent wrap up codes. the were working for a while, now that I have added a new application, agents are not seeing wrap up codes for that new application.

There must be something that I have missed in adding a new app;lication

Labels:
0 Helpful
2 Replies 2

safety2008
Level 4
Level 4

‎04-21-2009 10:22 AM

log agents out and in i assume. directory sync? under destop admin.

0 Helpful

iftikharsyed_2
Level 1
Level 1

‎04-21-2009 09:19 PM

If you have configured new associated with application, check if the wraup is enabled for new CSQ.

0 Helpful
Customers Also Viewed These Support Documents