I install a Attendant Console , I can loggin witch the user I cread in CCM ( ver 6 ) but I can't dial , I receive a message "No lines available to make a new call"
I had followed all the procedure but it doest working.
Thanks for the follow up info. I'm glad that resolves your issue. It helps to see what steps other users miss.
If you would, please rate the post as helpful. Thanks.
1. Application User AC created with PW 12345 added to the CTI enabled and Park monitoring groups.
2. Application User ACDeviceAuthenticationUser created with PW 12345 and in CTI Enabled and Park Monitoring groups and AC user Phones and Pilots associated.
3. Under Service Parameters for the server Attendant Console Service defined both AC and ACDeviceAuthenticationUser.
4. Restart Attendant Console Service in serviceability.
Are you behind a firewall? Windows Firewall enabled?