CSA Agent upgrade from 5 to 6

Unanswered Question
Apr 21st, 2009

I'm having issues pushing a agent from a 5.1 Console. The 6.x upgrade appears in the Available software update area of 5.1. When pushing the update, the new 6.0 agent on the target comes up in a Disabled state. The 6.0 console does not register the new agent and I cannot see a way to enable the Agent or reset it's state. Any ideas?

I have this problem too.
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tsteger1 Wed, 04/22/2009 - 14:18

Do you have the appropriate number and types of licenses installed on the version 6 MC?

They won't register without them and it doesn't really generate anything that tells you why.


rz7dzmeds Wed, 04/22/2009 - 14:38

I do have the proper licenses, but that is interesting to note. So right now I have 5.1 and 6.0 running simultaneously and independently on the same server. I did not migrate any 5.1 info into 6.0 when 6.0 was installed. Starting to think this may be an issue. Any way to do that after the fact??

tsteger1 Wed, 04/22/2009 - 15:42

Look at the 6.0 Maintenance> License Information and see what is listed.


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