I have a problem in that I can't get any more than the first screen (and probaly half of that) at http://<IP>/ccme.html
I get a prompt for password but then all of the menus are blank. See attached.
I fear it may be due to an incomplete upgrade to 7.1 performed with CCA.
I have since tried to re-upgrade but the transfer always errors... no tftp, ftp or firewall on the laptop, but still a problem.
I have given up on CCA as I have found that once I have made some changes using CLI, CCA is very unhappy... I guess its because I have done something that it does not 'approve of' but the system (ex CUE web interface) is working for me. I did intend to carry on with just the web interface, but then found this issue.
Basically I don't know if I should do the factory reset on CUE as per the video on this site.. or if that will land me in more trouble.
Or is there a reinstall method for CUE without using CCA (i.e. just from the CLI).
Not sure if its a config issue (doubt it as this is the first time I fired up the web interface) of if it is 'half' upgraded.
Looks to me like not all of the files ended up getting copied.
P.S. I have made the change in the startup config to locate the gui files at flash:/GUI (yes, uppercase).
Any suggestions greatly received.
Can you get rid of that route you added, make the UC500 LAN IP the default gateway for your computer and try again?
Your PC can be directly connected, but it is all about which default gateway it is using. If the UC500 is the default gateway, which it is not, this should work. Can you try manually overriding that on your PC?
I ran into a similar problem and it was a routing issue on my local LAN. We are not using the UC unit as our firewall/router for our data network so when we tried to get to 10.1.10.1 it would try to route that traffic through our firewall. Our solution was to add a route for 10.1.1.10 to point to the Data side IP of the UC500 in our firewall. Not sure how your data side is set up but maybe this can help.
route 10.1.10.1 to host 192.168.1.151