User Friendly CCM User Web Page

Unanswered Question
Apr 22nd, 2009

I worked with our resident IIS expert to change our advertised CCM User web page URL to a URL that is more easily remembered by our users. We are now about to upgrade to Communications Manager 7.0. Is there anyway that we will be able to redirect our user friendly URL to the CCM user web page in the new Linux version?

I have this problem too.
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Jaime Valencia Wed, 04/22/2009 - 09:57

you'll have to use an external DNS server to achieve this, you cannot do this on the CUCM server



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danielsjoe Wed, 04/22/2009 - 10:42

Thank you for your reply.

We use an external DNS is our current scenario. We defined the DNS entry as The external DNS server returns only the IP address of the Call manager server. On our windows based Callmanager we added an SSL key under the default web site. In the website we put a file called redirect.asp in the IIS root and made it the default document. This file has one line in it: <%response.redirect “”>.

Can we accomplish the same thing in Call Manager 7.0 so that when the users type in into their browser and the external DNS server returns the CallManager's IP address, the users utlitmately get redirected to

Also, how do we add a SSL key to the web site?

Jaime Valencia Wed, 04/22/2009 - 10:52

you can't, you do not have root access to modify anything under the tomcat folder where the web files are. root access is only provided to apply the WA for a bug or for TAC troubleshooting.

it would need to be done all in external servers, i'm not a web guru so i'm not sure if this is possible via external servers



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