I have read through several threads and see there is a way to configure a blast group for an external number through the CLI, but I have not been successful configuring this. Recently we upgraded to the Early Release and upgraded the CCA to 1.9.1 which has the blast group configuration built into the GUI.
We have a T1 bringing in 6 DID numbers, each DID is assigned to a specific user except the base number. I set up a blast group to 5000 and added all the users to the blast group. I then set the noan paramater to forward to a users extension if no one picks up.
I then went into my DID settings and programmed the main phone number DID to translate to the internal blast group 5000.
When someone calls the main line now it rings 2 times and disconnects the call. Does anyone have any recommendations on how to get this fixed. I'd be happy to do the CLI configruation if someone has that posted. The post I reviewed for the CLI config was: https://www.myciscocommunity.com/message/2528#2528
From what I can tell this is an incomplete CLI configuration, hopefully someone can fill in the blanks.
Thanks in advance!