We have CUCM 18.104.22.1680-1 and last week we need to shutdown all the servers on the cluster ( 1 PUB and 1 SUB). Now, users are complain that they cannot join participants on conferences when answers calls and pressing ANSWER, Select call 1, select call 2 and JOIN button. The conference is built, but have no audio. When press the confList button, show all the participants and the audio is null.
Please help us!