AA in unity connection

Unanswered Question
Apr 23rd, 2009
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Hi Guys,


I am a New Bie in Voice Mail system and I would require some assistanace from you.I have a Call Manager 6.0 and Unity Connection 2.1 and a DID range of

47XX range .What I want is to create is an Auto Attendant System .Once outside caller from PSTN calls our company it should go to auto attendant.If it is

office hours I want a message like press 1 if you know the direct ext,Press 2 for searching by name and Press 3 for operator.And if it is not in Office

hours Unity connection should play that "We don't work at this time".


Could somebody help me on this with the detailed steps to be done at Call Manager and at Unity Connection.I had read some cisco guides , and got some overview about Call handlers ,Call Routing Rules,etc but they couldn't provide me the configuration of a good example.

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