forwarding the 2nd call to voicemail

Unanswered Question
Apr 23rd, 2009
User Badges:

Hi does anybody tries the scenarion, where the user is on 1st call, and a 2nd call is coming in..But it is not getting transfered to voicemail since the busy trigger value is set 2. call busy flag on line checked for voicemail.


so can we have a worksround for this.


Regards,

Alok

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Rob Huffman Thu, 04/23/2009 - 01:50
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Alok,


You can set the Busy Trigger to 1 or use the Call Forward No Answer setting to Voicemail. When the call comes through it will ring x number of times on the users phone before going to VM.


Hope this helps!

Rob

jaiswalok Thu, 04/23/2009 - 02:09
User Badges:

Hi rob,


i missed the forward no answer to check..



regards,

Alok

Actions

This Discussion