UCCX 7.01 - Remove Recording Button for Supervisor

Unanswered Question
Apr 23rd, 2009
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Is there anyway to remove the recording button from the supervisor desktop? I can't seem to find it. I just can customize Agent Desktop,

Best regards,


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Overall Rating: 3 (1 ratings)
atalante Thu, 04/23/2009 - 02:35
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I think it's not possible on CSD


Jonathan Schulenberg Sat, 04/25/2009 - 17:43
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    2017 IP Telephony

Like atalante said, this is not possible in CSD. If your desire is to disable this system-wide, my recommendation would be to disable SPAN to PC Port and Voice VLAN Access on all phones' configuration.

metalium2007 Sun, 04/26/2009 - 02:07
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Thank you for the suggestion.



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