Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
407
Views
3
Helpful
3
Replies

UCCX 7.01 - Remove Recording Button for Supervisor

metalium2007
Level 3
Level 3

‎04-23-2009 02:08 AM - edited ‎03-14-2019 03:59 AM

Hello,

Is there anyway to remove the recording button from the supervisor desktop? I can't seem to find it. I just can customize Agent Desktop,

Best regards,

met.

Labels:
0 Helpful
3 Replies 3

atalante
Level 1
Level 1

‎04-23-2009 02:35 AM

Hello,

I think it's not possible on CSD

regards

0 Helpful

Jonathan Schulenberg
Hall of Fame
Hall of Fame
In response to atalante

‎04-25-2009 05:43 PM

Like atalante said, this is not possible in CSD. If your desire is to disable this system-wide, my recommendation would be to disable SPAN to PC Port and Voice VLAN Access on all phones' configuration.

metalium2007
Level 3
Level 3
In response to Jonathan Schulenberg

‎04-26-2009 02:07 AM

Thank you for the suggestion.

Met.

0 Helpful
Customers Also Viewed These Support Documents