translating the calling number..

jaiswalok · ‎04-23-2009

Hi,

i have 4 extension in CCM.. 87012250,87012251,87012252,87012253..

above all i have one more extension as 87012140..the number 2140 is going to publish..so when there is a call from above extension is made, it should 2140 as the extension not the original extensions...

i know this can be done via translation pattern but not getting the steps to perform..

please help

Regards,

Alok

Jaime Valencia · ‎04-23-2009

not sure i understand what you want, but if you mean that when calling those 4 numbers you want 2140 to ring it's the CALLED NUMBER what you need to modify, not the calling number

if not, elaborate please

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

jaiswalok · ‎04-24-2009

Hi there,

Its like we have a these four extensions..so if a call is coming from let say 87012250 to 87012243... than the nuber should display as 87012140 and not the original extension of 2250...and this is required for PSTN calls also...

so the requirment is the calling number 2250 in this case get translated to 2140..

I hope these clear ups the scenario..

Thanks

Alok

Kapil Atrish · ‎04-23-2009

Hi Alok,

You mean when calling from these extension to PSTN, you want the calling number to be displayed as 87012140..correct?

In the Route-pattern or route-list, say calling-number Xform mask: 87012140. Reset Route-List.

Thanks,

inner_silence

jaiswalok · ‎04-24-2009

Hi there,

Its like we have a these four extensions..so if a call is coming from let say 87012250 to 87012243... than the nuber should display as 87012140 and not the original extension of 2250...and this is required for PSTN calls..

so the requirment is the calling number 2250 in this case get translated to 2140..

I hope these clear ups the scenario..

Thanks

Alok

Jaime Valencia · ‎04-24-2009

ok, there are 2 options for this, do this via a translation pattern changing the calling party, you'll have to create the necessary copy of route patterns so you can reach them only with these phones

the other option is to create a new set of route patterns only for those phones and change it at route pattern or route group level.

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

nesharm2 · ‎05-08-2009

Have you tried putting 87012140 on other phones External Phone number mask ?

jaiswalok · ‎05-08-2009

Guys thanks for your help..

its working..its a issue of CSS and partition in translation pattern...