Remote users across wan getting fast busy calling into meetme

Unanswered Question

We have users across our WAN getting fast bust when trying to dial into a meetme conference. The users local to the call manager serevrs have no issues and neither do users at other locations. It seems to only effect two remote sites across our wan.

What is the best way for me to troubleshoot this issue?

I appreciate any info.

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whanson Thu, 04/23/2009 - 07:17
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Are you using a compressed codec 729 across the WAN. If so you need transcoding resources to convert 729 to 711 if you are using the CM conference bridge as it only supports 711

Thanks for the reply..

I will verify what you mentioned above but I should also add- these sites have always been able to get to meetme calls and still do but sporadically they get fast busy. When it does happen it seems to affect all users at the location. I have to believe my issues is more of a resource allocation but have no idea of how to verify.



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