Error 1720 installing VPN on Vista

Unanswered Question
Apr 23rd, 2009
User Badges:


I am attempting to install VPN Client on a user's 32-bit Vista Home Premium laptop. Every attempt results in an "Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor."

Buried in the msiexec logfile gives further detail:

Custom action CsCa_GetLocalPrivName script error -2146828283, Microsoft VBScript runtime error: Invalid procedure call or argument: 'GetObject' Line 3, Column 1, "

Can anyone tell me what the fix for this is, if any? Is it because the version of Vista is Home Premium and perhaps some networking components are missing/disabled?

Thank you

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Anonymous (not verified) Wed, 04/29/2009 - 13:21
User Badges:

Check whether the VPN client is running from the temporary folder.If so you can again download the VPN and run it from root directory.


This Discussion