We have just installed 35 x 525SG handsets at a customer. We have a noticed a few things that I need help with:
1) Is there a way to change the incoming caller id screen to show the number, then the name of the inbound caller? Right now it shows the name...and to see the number you must use the navigation pad to arrow to the right. That seems tedious on every incoming call. Is there a system wide change I can do to show the number before the name?
2) These handsets are running on a Linksys 48port POE switch. When a phone is restarted or rebooted it tends to get stuck in an endless loop of trying to register. It can be hung up for 30 minutes at a time. Does this issue sound familiar to anyone? Some users have crashed their computer when they've reboot their handset. The switch is a Linksys SRW248G4P so one would assume the 525SG's would run fine !? They randomly reboot and have a hard time coming back up- IF they come up at all. It is a guarantee to happen when you use the softkeys to reboot or restart after a setting (add a speed dial, etc) has been changed in the TUI.
Thanks for your help !