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CME as SRST and VM access

mserwon
Level 1
Level 1

‎04-23-2009 09:31 AM - edited ‎03-15-2019 05:38 PM

I am trying to use CME as SRST backup at a remote site. I have centralized CM and Unity. If the wan goes down and the phones fallover to CME is there a way like in SRST that the call to pick up a vm gets routed over the PSTN?

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4 Replies 4

Kenneth Mohammed
Level 7
Level 7

‎04-23-2009 10:01 AM

Hello,

If you do not have a CUE module in your CME router, there is a command under call-manager-fallback configuration mode, where you can specify the PSTN number that would ring directly to Unity.

Example:

config t

call-manager-fallback

voicemail 9XXXXXXXXXX

On the call manager side, you would just program like any other number that you would have pointed to Unity.

Hope that helped, if so please rate.

0 Helpful

mserwon
Level 1
Level 1
In response to Kenneth Mohammed

‎04-23-2009 10:04 AM

Unfortunately you cannot use call-manager-fallback command when CME is configured as SRST.

0 Helpful

mserwon
Level 1
Level 1
In response to mserwon

‎04-23-2009 10:12 AM

But I can use the voicemail command in CME and send the vm call over the pstn by putting the PSTN vm number.

0 Helpful

Kenneth Mohammed
Level 7
Level 7
In response to mserwon

‎04-23-2009 11:08 AM

OK..I want aware of that.

0 Helpful
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