04-23-2009 12:37 PM - edited 03-15-2019 05:38 PM
Hi NetPro,
My 2811 IOS XCODER has been working for months. Recently it stops working after I added a new PVDM2-64 into the 2811 board. Calls between g729 and g711 are ring but cannot get established. In CUCM the XCODER still shows registered. The same router is also providing CFB, which is still working.
-------------
sh dspf ds al
SLOT DSP VERSION STATUS CHNL USE TYPE RSC_ID BRIDGE_ID PKTS_TXED PKTS_RXED
0 3 4.4.24 UP N/A FREE xcode 1 - - -
0 3 4.4.24 UP N/A FREE xcode 1 - - -
0 3 4.4.24 UP N/A FREE xcode 1 - - -
0 3 4.4.24 UP N/A FREE xcode 1 - - -
0 3 4.4.24 UP N/A FREE xcode 1 - - -
0 3 4.4.24 UP N/A FREE xcode 1 - - -
0 4 4.4.24 UP N/A FREE xcode 1 - - -
0 4 4.4.24 UP N/A FREE xcode 1 - - -
0 4 4.4.24 UP N/A FREE xcode 1 - - -
0 4 4.4.24 UP N/A FREE xcode 1 - - -
0 4 4.4.24 UP N/A FREE xcode 1 - - -
0 4 4.4.24 UP N/A FREE xcode 1 - - -
0 5 4.4.24 UP N/A FREE xcode 1 - - -
0 5 4.4.24 UP N/A FREE xcode 1 - - -
0 5 4.4.24 UP N/A FREE xcode 1 - - -
0 5 4.4.24 UP N/A FREE xcode 1 - - -
0 8 1.1.1 UP N/A FREE conf 2 - - -
0 8 1.1.1 UP N/A FREE conf 2 - - -
Total number of DSPFARM DSP channel(s) 18
-------------------
Everytime I disable/enable the xcode profile in the router, I can see critical messages come up in RTMT log.
I have tried taking out the new PVDM. No luck.
What can I do next?
Any advice is appreciated.
Larry
04-23-2009 01:10 PM
Hi Larry, did you try to shut/no shut the xcodec profile, if it not works, try to re-configure and register a new xcodec profile in your router and CCM.
Hope this little comment help you,
All the best
David.
04-23-2009 02:13 PM
Hi David,
Thanks for your reponse.
I have done that a few times with different new profiles and new register names. I even took out the new PVDM and use the previously working configuration. Every time XCODER was shown registered in CUCM. No luck.
04-23-2009 02:36 PM
so if you issue a sh dspfarm all, the Xcode shows registered and ready to work?
MRG and MRGLs correct? device pool MRGL?
next step might be a cucm trace to find exactly what's going on there
HTH
java
if this helps, please rate
04-23-2009 02:42 PM
Hi Java,
How can do I a cucm trace? Can you refer me to a doc?
Thanks.
04-23-2009 02:48 PM
Set Up Cisco CallManager Traces for Cisco Technical Support
HTH
java
if this helps, please rate
04-23-2009 02:53 PM
Hi Java,
What services are for DSP traces?
Thanks.
04-23-2009 02:58 PM
CCM, just enable default fields and follow the doc
HTH
java
if this helps, please rate
04-23-2009 03:03 PM
Hi Java,
With default setting, I can see the Critical message saying the number of media resources increased or decreased every time I 'shut/unshut' the profile on the router. No more detailed information is given.
Thanks.
Larry
04-23-2009 08:50 PM
with the default settings following step by step the doc you will get all the info, make sure you did as instructed in the doc.
HTH
java
if this helps, please rate
05-10-2009 05:30 PM
Hi Java,
With the help of the log files, we nailed the problem down to phone firmware. All working fine after a fireware upgrade.
Thanks.
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