Solved: CIPC

jorgediaz77 · ‎04-23-2009

Ran into an issue with our CIPC phones. This is the first time we have tried to configure them and when I load the phone I add the UC500 IP as the TFTP server and the phone attempts to load. Then it gets an error:

Registration rejected: No configuration entry....

Any ideas?

Marcos Hernandez · ‎04-23-2009

Try to turn auto-reg on under telephony-service, or configure an ephone for your CIPC, with the mac address of your PC and the type set to CIPC. Do not forget to assign a button.

Thanks,

Marcos

View solution in original post

Marcos Hernandez · ‎04-23-2009

Yes, this is possible using overlay DN's or octo DN's. Octo DN's are easier. Just create an ephone-dn with the "octo-line" keyword and assign it via the button command to both devices.

Thanks,

Marcos

View solution in original post

Marcos Hernandez · ‎04-23-2009

Delete ephone-dn 31 and re-create it as an octo-dn with the same sub-commands:

ephone-dn 31 octo-dn

number 116

.

Then, assign it to a button on your CIPC and your hard phone:

!

ephone 11

button 1:31

!

ephone 36

button 1:31

!

Let me know,

Marcos

View solution in original post

Marcos Hernandez · ‎04-23-2009

Try to turn auto-reg on under telephony-service, or configure an ephone for your CIPC, with the mac address of your PC and the type set to CIPC. Do not forget to assign a button.

Thanks,

Marcos

jorgediaz77 · ‎04-23-2009

That did it. Thanks again!

jorgediaz77 · ‎04-23-2009

While I am on the CIPC phones I thought I would ask. Is it possible to mirror a desk phone with a CIPC phone? Basically making my softphone a mirror of the desk phone so it rings both number simultaneously and so users see my soft phone as if it were the desk phone?

Marcos Hernandez · ‎04-23-2009

Yes, this is possible using overlay DN's or octo DN's. Octo DN's are easier. Just create an ephone-dn with the "octo-line" keyword and assign it via the button command to both devices.

Thanks,

Marcos

jorgediaz77 · ‎04-23-2009

OK, that sounds logical, I am still not 100% on my config, below is what I have, I can't test until tomorrow when I get back into the office.

My main extension is 116. What I want out of this configuration is to have users call extension 116 and for both my deskphone and my CIPC phone to ring.

ephone-dn 31 dual-line
number 116 no-reg primary
label 116
description Jorge Diaz
name Jorge Diaz
snr 9240xxxxxxx delay 2 timeout 10 cfwd-noan 400
call-forward busy 400
call-forward noan 400 timeout 10
corlist incoming user-domestic
translation-profile incoming CallBlocking

ephone-dn 39 dual-line
number 111 no-reg primary
label 111
description Jorge Remote
name Jorge Remote
call-forward busy 400
call-forward noan 400 timeout 10

ephone-dn 90 octo-line

ephone 11
device-security-mode none
video
mac-address 001D.09C4.1747
ephone-template 5
username "jdiazremote" password 1234
mtp
type CIPC
button 1:39 2:90

ephone 26
device-security-mode none
video
mac-address 001E.7A24.2C14
ephone-template 5
username "jdiaz" password xxxx
speed-dial 1 297 label "Live Record"
type 7940
button 1:31 2:90

Marcos Hernandez · ‎04-23-2009

Delete ephone-dn 31 and re-create it as an octo-dn with the same sub-commands:

ephone-dn 31 octo-dn

number 116

.

Then, assign it to a button on your CIPC and your hard phone:

!

ephone 11

button 1:31

!

ephone 36

button 1:31

!

Let me know,

Marcos

jorgediaz77 · ‎04-24-2009

That did the trick, thanks Marcos.