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UCCX Call Dropped

ian.ryder
Level 1
Level 1

‎04-24-2009 12:29 AM - edited ‎03-14-2019 04:00 AM

Hi, There has been an instance on the UCCX 5.0, where a call was dropped mid conversation. I have review the MIVR logs and attached is the output. I can see the agent 5104208, extension 5995906 went not available. Any ideas why this is, I would like to stop it from happening again. Thanks

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jbayuka
Level 5
Level 5

‎04-30-2009 09:51 AM

What version of CUCM is CRS integrated with? Are you aware of any gateway issues with the CM? How many NIC enabled on this server?

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